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Scroll down our list of frequently asked questions for more information about personalising and using our site. If you can’t find what you're looking for, please contact us; we're always happy to help.

Binder

What is my binder?

Your binder is a place for you to personalise your Great British Chefs profile and save your favourite recipes and pages from around the site. Add your favourites by using the heart, organise them in folders and create your own collections.

 
 

What can I add to my binder?

You can add any page which has the heart icon in the menu at the top of the page.

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The pages which can be added to your binder are: recipes, features, chefs, collections, restaurants and how-to-cook articles

 
 

How do I add something to my binder?

This works slightly differently depending on what type of device you are using. Please find the type of device you have and follow the instructions for adding items.

Desktop

Add through the menu

You can add an item to your binder via the menu:

1. As you scroll down the page, the main menu changes to a smaller version to allow you to do more things on that page.

2. If the page can be added to your binder, a heart and a folder icon will appear on this smaller menu.

3. Click on the heart to quickly add the item to your binder or click on the folder icon to add the item to a folder.

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Add while browsing

While browsing, you will see lots of pieces of content throughout the site such as related articles or recipes.

1. Hover your mouse over the item image to reveal the binder icons.

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2. Click on the heart to quickly add the item to your binder or the folder icon to add the item to a folder.

Tablet

Add through the menu

You can add an item to your binder via the menu:

1. If the page can be added to your binder, a heart and a folder icon will appear on the menu.

2. Click on the heart to quickly add the item to your binder or click on the folder icon to add the item to a folder.

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Add while browsing

While browsing, you will see lots of pieces of content throughout the site such as related articles or recipes.

1. Under the image and title of the item, there are binder icons.

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2. Click on the heart to quickly add the item to your binder or the folder icon to add the item to a folder.

Mobile

Add through menu

You can add an item to your binder via the sub menu:

1. As you scroll down the page, the main menu changes to a smaller version to allow you to do more things on that page.

2. If the page can be added to your binder, a heart icon will appear on this smaller menu.

3. Click on the heart to add the item to your binder.

Note: the folder icon does not appear on the mobile sub menu.

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Add while browsing

While browsing, you will see lots of pieces of content throughout the site such as related articles or recipes.

1. Under the image and title of the item, there are binder icons.

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2. Click on the heart to quickly add the item to your binder or the folder icon to add the item to a folder.

Please note, you can add the following pages to your binder: recipes, features, chefs, collections, restaurants and how-to-cook articles.

 
 

How do I add a folder to my binder?

You can add a folder the following ways:

1. In your binder, use the ‘Add a folder’ option on the left of your binder pages.

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2. When you click on the folder icon, there is the option to add a new folder.

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How do I delete something from my binder?

When a page is added to your binder it has a filled heart icon. To remove the page from your binder, click on the filled heart and it will revert to the heart outline which will indicate that the item has been removed.

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How do I rename a folder in my binder?

Rename a folder by selecting it in the binder then clicking the ‘Edit folder’ button.

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Where can I find my binder?

To access your binder, you must be registered and signed in.

If you need to register, please do so here.

If you need to sign in, please do so here.

Once you are registered and signed in, you can get to your binder by clicking on your profile picture in the top right-hand corner of the screen and then selecting the ‘My Account/Binder’ option.

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Alternatively, you can add this url http://www.greatbritishchefs.com/binder to your bookmarks.

 
 

How do I bookmark my binder?

To bookmark your binder, go to http://www.greatbritishchefs.com/binder then add that page to your web browser’s bookmarks via the ‘Bookmarks’ dropdown menu.

 
 

Comments

Where can I comment?

You can make comments on recipes and features. You'll find the comments section towards the end of the page.

The comments block shown at the end of recipes and features
 
 

Why can't I comment?

Comments can only be made by registered or logged in users. You can register here. If you are logged in, your username should appear to the right of the comment box.

 
 

Where can I see all the comments I've made?

If you click your profile image at the far right of the menu, you will see a button called comments. This will take you to the page where you can view all of your commenting history.

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If you are in your binder or account page, you will be able to go to your comments page via the tabs to the right of the page. Otherwise, you can also access the page via this url.

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How will I know if someone has replied?

A red dot will appear next to your profile image on the menu.

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If you go to your comments page, you will be able to see who replied and which comment they’ve replied to. Click ‘view discussion’ to go to the page with the reply.

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Can I edit or delete my comments?

Yes. All the comments you’ve made will have buttons underneath called edit and delete. You have to be logged in to see this.

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How do I reply to a comment?

Under each comment, there will be a reply button. Type your comment in the textbox and post away.

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How do I report a comment?

Under each comment to the far right, there is a report button. Make sure you are logged in.

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I'm browsing through a long discussion. How can I see the comment someone else was replying to?

Where the usernames are displayed for each individual comment, click on the username. This will take you to the original comment.

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User Account

How do I change my password?

To edit your account information, log in to your account, click on your profile picture in the top right-hand corner of the screen and then select the ‘My account/Binder’ option.

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Then select the ‘Edit profile’ tab.

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You will be asked to verify your identity by entering your password or confirming via Facebook.

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You can then edit your account information here. Make sure you click the ‘Save changes’ button to save any changes you make.

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How do I change my username

To edit your account information, log into your account, click on your profile picture in the top right-hand corner of the screen and then select the ‘My account/Binder’ option.

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Then select the ‘Edit profile’ tab.

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You will be asked to verify your identity by entering your password or confirming via Facebook.

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You can then edit your username here. Make sure you click the ‘Save changes’ button to save any changes you make.

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How do I update my email address?

To edit your account information, log in to your account, click on your profile picture in the top right-hand corner of the screen and then select the ‘My account/Binder’ option.

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Then select the ‘Edit profile’ tab.

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You will be asked to verify your identity by entering your password or confirming via Facebook.

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You can then edit your email address here. Make sure you click the ‘Save changes’ button to save any changes you make.

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How do I change my profile picture?

To edit your account information, log in to your account, click on your profile picture in the top right-hand corner of the screen and then select the ‘My account/Binder’ option.

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Then select the ‘Edit profile’ tab.

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You will be asked to verify your identity by entering your password or confirming via Facebook.

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You can then edit your picture here. Click the ‘Select file’ button to select an image from your device.

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Once you have selected one, make sure you click the ‘Save changes’ button.

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I’ve forgotten my password. What do I do?

If you have forgotten your password, click on the ‘Forgotten password’ link on the ‘Sign in’ form.

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You will then have to enter the email address with which you registered. An email will then be sent to that address with a link to reset your password.

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Click on that link and it will launch a web page instructing you to enter a new password for your account.

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How do I sign in?

To sign in, click on the user icon in the top right-hand corner of the screen and select ‘Sign in’ from the drop down menu.

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You can then sign in using Facebook or the email address with which you have previously registered.

If you select ‘Email address’ you will have to enter your email address and password.

 
 

How do I register with Great British Chefs?

To register, click on the user icon in the top right-hand corner of the screen and select ‘Register’ from the drop down.

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You can then register using Facebook or your email address.

If you select ‘Email address’ you will have to enter your name and email address and create a new Username and Password.

After you complete the form, you will receive an email to confirm your account. Click the link within and you can then start using your Great British Chefs account.

 
 

How do I sign out?

To sign out, click on your profile picture in the top right-hand corner of your screen and click the sign out button from the dropdown menu.

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If you can see the user icon in the right-hand corner, you are already signed out.

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Recipes

How do I add a recipe to my binder?

This works slightly differently depending on what type of device you are using. Please find the type of device you have and follow the instructions for adding recipes.

Desktop

Add through the menu

You can add a recipe to your binder via the menu:

1. As you scroll down the page, the main menu changes to a smaller version to allow you to do more things on that page.

2. Heart and folder icons will appear on this menu.

3. Click on the heart to quickly add the recipe to your binder or the folder icon to add the recipe to a folder.

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Add while browsing

You can add recipes to your binder while browsing the content on the site:

1. Hover your mouse over the recipe image to reveal the binder icons.

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2. Click on the heart to quickly add the recipe to your binder or the folder icon to add the recipe to a folder.

Tablet

Add through the menu

You can add a recipe to your binder via the menu:

1. Heart and folder icons will appear on the menu.

2. Click on the heart to quickly add the recipe to your binder or the folder icon to add the recipe to a folder.

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Add while browsing

You can add recipes to your binder while browsing the content on the site:

1. Under the image and title, there are binder icons.

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2. Click on the heart to quickly add the recipe to your binder or the folder icon to add the recipe to a folder.

Mobile

Add through sub-menu

You can add a recipe to your binder via the sub menu:

1. As you scroll down the page, the main menu changes to a smaller version to allow you to do more things on that page.

2. A heart icon will be available within this menu.

3. Click on the heart to quickly add the recipe to your binder.

Note: the folder icon does not appear on the mobile sub menu.

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Add while browsing

You can add recipes to your binder while browsing the content on the site:

1. Under the image and title, there are binder icons.

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2. Click on the heart to quickly add the recipe to your binder or the folder icon to add the recipe to a folder.

 
 

How do I print a recipe

Print a recipe by clicking on the print icon on the menu at the top of the page.

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This will launch a print-ready version of the recipe with a ‘Print’ button on it. Click on this to print the recipe.

 
 

How can I share a recipe?

Share recipes by clicking on one of the social icons on the left hand side of the recipe steps.

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Alternatively, click on the shares button in the menu at the top of the page.

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Click the email icon to email the recipe to a friend.

 
 

What is Shopping List?

The ‘Shopping list’ option on recipes generates a shopping list of the ingredients included in the recipe divided into ‘aisles’ for easy navigation in the supermarket. Use the check boxes to mark off ingredients on your smart phone or alternatively print out the shopping list for a physical copy using the print button. You can find the ‘Shopping list’ button at the end of the ingredients list on a recipe.

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Can I change the measurements from metric to imperial?

There is currently no way to change the measurements. Please keep an eye on developments on this matter as we are looking to add this functionality soon.

 
 

How do I report a problem in a recipe?

If you notice a problem with a recipe you can flag it to us via our ‘Contact us’ page. Please select ‘Feedback’ from the ‘Type of enquiry’ dropdown menu.

 
 

Competitions

How do I enter a competition?

To enter a competition you must first select an answer to the question on the competition page, then you will be asked to enter your email address.

If you have not entered a competition on Great British Chefs before you will then be asked to enter your first and last names. Once you have inputted these details, click the ‘Submit entry’ button.

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I am not able enter a competition. What should I do?

1. Ensure you are using a valid email address.

2. Make sure javascript is enabled on your browser (http://enable-javascript.com/)

If the problem still persists, please try using a different internet browser.

 
 

Can I enter a competition more than once?

No, you can only enter a competition once.

 
 

I missed the closing date for a competition. Can I still enter?

No. To give everyone a fair chance of winning, competitions run to the date specified on the competition page and cannot be entered after midnight on the closing date.

 
 

Technical Issues

How do I report a technical issue?

If you notice a problem with the website you can flag it to us via our ‘Contact us’ page. Please select ‘Technical support’ from the ‘Type of enquiry’ dropdown menu.

 
 

If you can’t find the answer you were looking for above please contact us here and we’ll aim to get back to you within 48 hours.